Do you believe it is likely that normal, ordinary people with normal, ordinary careers get a little bit of recognition for doing a great job? It seem to be harder and harder for that to happen. When it comes to online reviews, most of them seem designed to tank local businesses. In fact, whether online or in person, it is uncommon to see consumers go out of their way to show thanks and appreciation for an honest day’s work. That is why a recent review about a former employee from the DragonFly Inn is pretty remarkable.
A little backstory is in order. My friend used to work for the local DragonFly Inn as a office manager for almost five years. During that time she did a lot of administrative stuff, but her passion was maintenance. Yes, you heard that right. Fixing all the mechanical things in the hotel was what made her really tick. There was an instance where the on-call maintenance guy was a no-show and there was a major leakage issue in the community laundry room. She was able to stop the leak and resolve the issue long enough for the professionals to come and tackle it. I remember her telling me about that and thinking, “I would definitely call her if something went wrong at my house.” But, since home repairs are not really my thing, I was not as excited about her accomplishment as she was. Nevertheless, I think that was the moment she knew she wanted to own her own business.
She now runs a contracting business which also does atlanta asbestos abatement. A few weeks ago, she and her staff were contracted to eliminate dangerous black mold from a school that was closed down about a decade earlier. The town officials had a vote, and community members approved plans to reuse part of the old building for a new venture. The plan included turning one side of the old school into a community center for kids. For this small town undergoing a massive revitalization effort, this was a solid plan. Even so, everyone knew there was a slim chance of success, so some questioned why town officials did not just demolish the old structure and put something contemporary in its place.
Of course, mold has a pretty bad reputation. In many areas, including the town where my friend was doing the work to restore the school, the chemical presents hazardous issue; especially for contractors renovating dilapidated buildings. Luckily, my friend knew all about how to remediate mold in old buildings. Also, she knew to look for asbestos as well, which was a routinely used in construction for decades before professionals learned of its toxic effect on the population.
My friend had her work cut out for her during the asbestos testing process. Her crew was able to assess the old school inside and out. In addition to their careful procedures, her staff did their best to update town officials about taking environmental safety measures once the to maintain upkeep once the building renovation was complete. A key point that the community loved was my friend’s commitment to preserving the environment. It was the first time she used some of the newer “green” techniques and equipment and she said it made all the difference.
With all the potential complications she was facing, you may question why my friend chose to do the job. I had those doubts as well. Her expertise was never in question from the town, however, because her training came in handy because when she saw a need for asbestos testing while renovating the property for mold. She did such a great job with the school renovation, she expanded her business to extent asbestos removal services to homeowners in the community.
That type of dedication to people is what made the recognition letters she received all the more noteworthy. Many people would overlook those who worked to make the school’s re-opening as a community center a reality. That is why it was amazing to witness how she and her team were honored at the ribbon cutting ceremony.
It was a great day for a former DragonFly Inn employee who started out as a desk clerk working the night shift.